Miami Product Photographer | Kate Benson Photography | E-commerce Photographer

 

Ecommerce photography, e-commerce photography, e commerce photography…. it is so new I’m not sure which would be the right way to say it, I see all three, often. When the buyer used to go to the store, pick up the bag, feel it, handle it, look at it on her/himself (equal oportunity shopper), they would know they loved it and make the purchase. E-commerce has changed all that. Having just gone through the holidays I can say first hand that I shop online. Why would anyone ever want to go to the mall or shops on a weekend in December and buy gifts when they can sit at the computer the instant the idea for the gift hits them and buy it right away? Or better yet, when you can go to Pinterest and see thousands and thousands of beautiful products/gift ideas and then buy them instantly? Like many who have found Pinterest I have become a devoted “pinner”. As a woman who likes beautiful things (follow my pins if you like, but I warn you, I am a bigger nerd than you imaged, by far…. and I use my married name, Kate Trotter) I am obsessed with Pinterest.
I hear you, you want me to get to the point. What do e-commerce and Pinterest have to do with each other? First an explaination in my own words of what Pinterest is, skip this part if you already know.

Pinterest works like this: you install a button on your browser which says “pin it” and anytime you stumble across any website with anything you want to remember you click that button. The button prompts you to choose a picture from the website to remember the site by, choose a “board” (a category you’ve created, ie. food, clothes, home, etc) and write a few words about it. Then instead of going through your bookmarks to try and find this cool thing you want to remember again, you go to your Pinterest page and see the picture with text and instantly know it is where you want to be. You can also “Follow” other people and when you sign into Pinterest it will show you what cool things the people you like are pinning, you can repin those links directly from there as well. Helping you find cool things in way less time. Here is a screen shot of what it looks like (it’s not all weddings, I promise, that is just what my friends are thinking about today):

Okay, so here is the connection. A while back I read an article in Fast Company magazine, one quote in particular stuck with me, “Across the web, the average sale resulting from a Pinterest user following an image back to its source and then buying the item is $180, according to research from e-commerce firm RichRelevance, compared with $80 for Facebook users and $70 for Twitter users.”  This doesn’t surprise me since I have Adblock installed on my browser and don’t see Facebook ads. Considering how much shopping I have done on Pinterest and how I have never clicked on a Facebook ad it makes sense.

But why we pin what we pin is almost 100% based on the picture. That image has to be perfect. We don’t fall in love with the product, we can’t see the product, we fall in love with the picture of the product and then we want that to represent our experiences with the product when we buy it. Being a small business owner it took me a long time to learn this lesson, I learned it through my website actually in the end, brace yourselves, the lesson is, YOU CAN’T DO IT ALL YOURSELF, YOU CAN TRY, BUT IT WON’T BE WORTH IT! To save money, we who are building our businesses want to do everything. But it ends up costing us more than we think. For the first few years of my business I had a custom website that either I built or my friends built for me. Updating it was a huge pain because I didn’t want to bother my friends and if I did it I screwed things up and spent forever fixing them. Finally one year I said enough. I found a template I loved, with an easy to use back-end for uploading images and text and forked over what seemed like crazy money at the time. Within the first month of the website up I sold a print (if you’ve been to my main site Kate Benson Photography, you’ll see it isn’t exactly fine art focused) that paid for the start up fees and first year of service. In my mind when I justified the purchase I thought, “Kate, if you book one extra job this year you’ll pay for it”. I had no idea it would be so quick to work. E-commerce photography is notorious for being done by owners of their small businesses, not professionals. With earning potential like you get on Pinterest, it is more important now than ever to do those photographs justice. You could have the most beautiful product in the world but if you don’t take the right picture you won’t sell it online. I sometimes get a little preachy to new business clients or potential clients about this, when the profit of the product is less than the cost of the photos it should be an easy decision to take great shots of it. Because if that photo helps you sell 10x the product you would sell if you did your own photo then you’ve made a good call.

But it is equally important to make sure that your website can be “pinned”. Speaking from experience on this one, mine cannot and it drives me crazy. If my website company wasn’t so awesome I think I would have switched a long time ago because of this. But they really have the best customer service I’ve ever experienced, (so no worries guys, I’m sticking around till you get rid of me) and I can be pinned from my blog so I’m complacent for now. But just like Facebook when it went publicly traded, Pinterest too could easily loose its luster. But not yet.

A couple other pieces of food for thought, Pinterest is the 3rd largest social networking site (behind Facebook and Twitter), is 90% female users, and commands (as we pointed out before) over double the average sale of any other site like it. Let me know if you need an invite to join as I’m always happy to send some out, but I warn you, it is addicting.

Friday Reflection

There was a turning point. I don’t know when it happened, but within the last few years certianly. It was the point where my goals for my business changed. Maturity set in. I guess that is a good way to look at it.
Instead of being elitist, thinking someone was insulting my abilities to offer me a “lower standard” gig (sorry, but these would be the gigs that most commercial photographers turn their noses up at) I realized that if someone asked for my services, I should be excited about it. No matter what the gig. It’s always a compliment to have someone want to hire you. I can tell the industry I am in has scared off a lot of people from asking commercial photographers for shoots, this would be indicated by the number of times someone calls and says “I don’t know if you even do this sort of thing”. But why? Why did I for so long turn my nose up at jobs that I can do and make people happy doing? Today these gigs, small by some standards, huge by others make me happy. Through doing them, I’ve learned that I can find equal fufillment in bringing great photos to companies and consumers. It’s a shame I turned my nose up before, but that is a lesson in business I had to learn. How would I have appreciated those phone calls, and turned them into compliments otherwise?

So today, I spent the morning shooting and retouching jewelry for a multi-million dollar company, and at 4pm I ran to Key Biscayne and took a portrait for a family that hasn’t been able to get a photo together in years. The daughter is mega talented (singer, I’ve heard her, she is fantastic!) and heading off to Berkley soon, this was one of the last chances the family had to take a shot together before she starts Life. It’s true, both really do fulfill me in different ways, but both are massively fulfilling.

I hope it’s the start to an equally awesome weekend, for you and for me.

How to Pose for a Photograph – Overview of Femfessionals Luncheon

Thanks to everyone who came out to the luncheon today! It was great getting the opportunity to speak to you as well as meet so many wonderfully motivated ladies! Got to love Femfessionals!
As promised, here are notes from today’s speech “Your Face, Your Brand {How to look your best in front of the camera}”

Intro:

Photo of you are everywhere.  It’s your bio, your email signature, your LinkedIn, Facebook, Twitter profile, you name it. With more and more business happening virtually your online images are there representing you making it more important now than ever to have a great photo. Naturally you want to be well represented! Having the right photo could make or break a potentially strong career move.

There are 2 types of photos we are talking about here, the casual ones that you may or may not know are being posted (the society pages of magazines, or Facebook for example) and the formal portrait (the one you would prepare for and use for bio’s and profile images).

A little about me:

I grew up in a small farm town in NH. Luckily from a young age I excelled at art and found my way to the prestigious Rhode Island School of Design where photography found me. Upon graduation, I took the next natural step and started interning for successful photographers who occasion illustrated that being professional doesn’t always mean acting morally. This left me in a conundrum, how was I going to learn everything I needed to know about photography without putting myself in the vulnerable situation that interning required? Hence the birth of my modeling. I am very lucky to have been able to go this route in because it offered incredible insight to what happens in front of the camera as well as behind. Being a model allowed photographers to open up to me about their lighting, camera’s and technique that as an intern I was viewed too much as competition to be told. Getting to be friends with the owner and bookers at my agency helped me learn the in’s and out’s of the business side of this industry. Posing, smiling, and moving were just some of the things I learn how to do as a model, but most of all, being in front of the camera taught me the empathy I have today for everyone that has to go there. I assure you, even as a model being in front of a camera is incline to be somewhat unnatural.

Being in Front of the Lens:

Over the 5 years I’ve been shooting here in Florida, the years of modeling in the Northeast, and even the years of being a student I have learned many things about photographing and being photographed. If there is one thing that everyone takes away from here it’s this: celebrity, model, politician, blue collar, white collar, almost everyone starts out clueless on what to do to take a great picture. Let’s look at celebrities for a moment. We see beautiful women on the red carpets looking amazing in these beautiful gowns, all done up. But let’s look closer….

Not exactly original are they? Celebrities work with professionals who teach them how to stand, smile, turn their heads, and well, look just about perfect for these photos. When you do see an alternative pose on the red carpet often it’s not the photo op moment. When a celebrity is making eye contact, posing for these shots they are doing exactly what they’ve been taught to. Everything is deliberate and practiced. It’s not a bad thing either! This is what we are here to learn, how to optimize our posture, smile, and pose so we too can take the best photo’s possible.

Let’s start with Casual Photography:

Everything you learn about casual posing applies to formal photography posing as well. In formal photography you have a photographer coaching you though so you can relax a bit more. But these tips will help you next time your being photographed at an event, out with the girls, or anytime a non-professional is taking your photo.

1. Relax when that camera comes out! It shows if your nervous, stressed or thinking about something negative. I always ask my subjects to think of something that makes them happy.

2. Hold your arms away from your body. Whether it’s on your hip like so many celebrities or relaxed by your sides, squishing your arms against your body will not make them look small.

3. Stand up straight and tall. Imagine someone has a string attached to the top of your head, now imagine they pull that string, your spine should straighten out, your chin should become parallel to the ground.

4. Tipping, tip your hips back from the camera a bit. Not a lot, if over done this will look really awkward but by pulling your hips away from the camera you will flatter your middle and rear.

5. If your sitting, work your angles, almost anyone can have a double chin if they hold themselves a certain way. Pay attention to where the camera is shooting you from and try to look up at the camera and push your chin forward.

6. If your standing and it’s a full body shot, get on your toes. Heels are great for this because they make our legs look longer. By having pointed toes the legs naturally look more toned and longer.

7. Be confident. Keep breathing! It’s amazing how easy something so neccessary is to forget! After your body has gotten into that position take a deep breath and exhale, you will naturally settle into your pose better.

Let’s break down the smile:

A fake smile is easy to spot. We can get scientific about that (A Duchenne smile involves contraction of both the zygomatic major muscle (which raises the corners of the mouth) and the orbicularis oculi muscle (which raises the cheeks and forms crow’s feet around the eyes). A non-Duchenne smile involves only the zygomatic major muscle. “Research with adults initially indicated that joy was indexed by generic smiling, any smiling involving the raising of the lip corners by the zygomatic major…. More recent research suggests that smiling in which the muscle around the eye contracts, raising the cheeks high (Duchenne smiling), is uniquely associated with positive emotion.”) For more see the wiki article. Or we can say it in layman’s terms, if your not smiling in your eyes your not really smiling. In photo’s we can’t hear you, a great way to fake a smile is to laugh out loud. Either at the start of the fake laughter or at the end when you are smiling because it felt silly to do there’s a keeper of a smile in there. This is why photographers are always telling jokes. They catch you off guard and you relax and smile when you hear them. If your at a party though and the party paparazzi photographers are coming around, they’re not usually quite as clever so take charge of your smile yourself and bring it into your eyes!

The Formal Photograph Breakdown:

So your ready to take the step to having a solid portrait taken to represent you. Great! Let’s talk about how to get the most out of it!

1. Know your budget + what you need the photo for. Whatever you have to put towards it, know how much you can afford. You shouldn’t go broke getting this picture but you shouldn’t trust a cell phone camera in the backyard either. Knowing what you need it for, as specific as possible (social media and online bio for company website for example) gives the photographer all the information they need to give you the right price. You don’t want to pay for using the photo in an full page add in Forbes if you don’t need it for that.

2. Find the right photographer for you. PLEASE, look at their websites! Check out their Yelp listings! If you like their work and they are well reviewed give them a call. Ask about rates but also don’t be afraid to tell the photographer you budget if they are above your rates. We are all business people and there are ways for us to work with almost any budget. But don’t let the conversation end there. Ask about retouching, try and just chat with them to see if they have a personality that matches what you want to work with. Ask about hair and makeup, if they have someone onsight ask to see their portfolios. If they don’t what do they suggest for taking care of that. Odds are it will depend with your budget.

3. Find images you like online and send them to your photographer before the shoot. This is how you can tell your photographer if you want indoor or outdoor, natural light or studio light, and what the general mood and posing are of how you would like to look.

4. Take care of yourself leading up to your photoshoot. Drink plenty of water the day before, don’t go to a party and drink and stay out late. Get plenty of rest.

5. Eat! Depending on the time of day we have different food needs. A morning shoot you should eat breakfast before coming, but not something high in sugar that you will have a crash from. If your shoot is after lunch be careful of eating too much for lunch. Odds are 2/3 of what you would normally have for lunch is what you want on the day of your photoshoot. Too many times a large lunch has left me and/or my models, makeup artists, stylists, you name it, feeling tired and lethargic. But absolutely eat something!

6. Trust your photographer. The goal is to get a lot of different great options. If your photographer asks you to pose in a way that you don’t think will look good, give it a shot. Having a bad frame is not a bad thing! Being a perfectionist myself I know that I want every frame to be a winner but it’s just not going to be the case. You will blink and you will have a few times that things don’t look good. That is okay! As long as your willing to try new things and pose new ways your photographer will find your best angles and take the best photo possible.

7. Have fun. Your not working, laugh, relax, feel free to do something silly to throw your photographer off! Odds are we’ll all laugh about it and the whole mood of the shoot will stay light and fun.

Conclusion:

Hopefully some of what I’ve said here will be useful. Remember practice makes perfect and so go ahead and get in front of a mirror for a bit. Smile a few different ways, see how it looks with and without a smile in your eyes. Try a few different poses. Perhaps you’ll find a great angle you didn’t know you had. Try it out next time someone is taking your photograph! It’s important to make a great impression with everyone who see’s you and so much is happening today online that we shouldn’t overlook our virtual images! I’m always happy to answer personal questions, and thanks again for being here and listening!

Kickstart

It is harder and harder to keep up with the ever changing world we have access to today. Something amazing could be around for years before you or I ever hear about it. So forgive me if you have, I had too but not really while paying any attention to what was being told to me.
http://www.kickstarter.com/

This is an amazing project, I found through my college (Rhode Island School of Designs) alumni LinkedIn group. It seems not being in school slows the passing along of information too. Kickstarter is a website where artists of all types (visual, audio, textual, etc) can pitch dream projects (or projects they just started thinking about) and collect funding for it in return for promises of gifts. If the artist doesn’t reach 100% of his or her goal funding, no one who promised money is on the hook for any monies promised. But if they do reach 100% of their goal they thank you for your faith and support in them with presents that vary based off the level of funding you gave. You dreamed of traveling the world and taking pictures, here you can see if you’ve got what it takes to generate a following of supporters who also want to see what you can create.

The possibilities have the wheels in my head turning…. those long lost projects I hoped to one day make but let me thoughts turn to something else when the actual up front cost of follow through left me staggering for air. It’s like getting a grant from a hundred people who believe in you. HOW AMAZING!?! Then if you find someone and say, “man! I would love to get a print/book/see an exhibition from her/him!” you can donate and if the artist meets their goal you get that as a thank you. I’m sold.

Photography equipment unavailable?

Have you looked into purchasing new photography equipment lately? Your finally ready to buy that Canon 5D mark II? Or perhaps a new lens? Having a little trouble?
Last week I picked up the 100mm Macro 2.8L from B&H, and as with most of my lens and camera purchases I suffered a huge internal debate as to if I really needed to buy this. As I’ve posted before I often rent my equipment from BorrowLenses.com but I’ve already rented this lens before and how many times can I justify renting it before it’s worth buying? So I did it, picked it up. No regrets. Done. If I had heard any of the things last week that have come to light this week I wouldn’t have hesitated as much to buy the lens!

Perhaps it’s because of this recent Canon Lens purchase that my awareness is heightened, or perhaps it’s just because this is a new week, but this week has been the week of where the @#%^! is the photography equipment! Guess I got lucky because I know where all my photo equipment is. But having two of my friend (Matt & Nami) in the market for new cameras I’ve noticed they are having a problem. Come to think of it, everyone is having a problem or will be soon (myself included). And this problem is not getting better or going away, it’s getting worse!

Wednesday night I went to a great talk by Seth Resnick, a Canon Explorer of Light (living the dream Seth…. living the dream.) sponsored by ASMP. He mentions this gear shortage.

Look familiar?

It will only be getting more and more common. Resnick said that after the Earthquake-tsunami-meltdown tragedy Japan’s camera power players Canon and Nikon are both barely running. One of the hardest obstacles for the companies to deal with is frequent power outages at the factories. If you haven’t guessed, this means little to no new production. Resnick was told “if it’s not at B&H, it’s not going to be anywhere” and that delays “could be as long as a year” in getting everything back on track. I  would guess that pertains to after the current supplies run out. But it is as bad as it sounds. Already your seeing the only big player selling the 5D Mark 2 is Andorama, and it’s about $200 more than it would be sold for at B&H, if they had it in stock.

Want to play a disturbing game? Go to B&H’s website, search for Canon L series lenses. Looks fine and dandy for the first page, but about 2/3 down the second page the unavailable items start, then continue through the end of the 3rd page. That means about half the L series lens inventory is already gone from B&H till Canon works out the kinks and gets product again. Scary, I  know.

PDN has some great reading on it and recommends a VERY useful site is www.nowinstock.net where you can see who still has inventory.

Guess if anyone is sitting on used equipment, the time to sell it for the max amount is just about here. Or if any of my readers are on the fence about purchasing new photography equipment just the rumor of this being true should move you to get it while you can. Good luck everyone. Now all we can do is wait and perhaps be a little more careful with our equipment.

The most useful site online

Ever wanted to try out a new lens, light, camera, before deciding if you want to buy it? The prices at Borrow Lenses are the lowest I’ve found and that includes my local Miami rental shops, (sorry guys!). Every type of photography (food, jewelry, portrait, wedding, architecture, etc) can be done best if you have the right gear, but why drop 2K on a lens that you need for an assignment every once in a while. Just doesn’t make sense. So I’ve become a fan of Borrow Lenses because those special assignments (for me usually architecture and I need a TS-E lens) would not pay for the gear needed to shoot it right. Go check it out and you may find yourself bookmarking the page. I’ve always had great experience with them.

Enjoy!

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